Help Desk Services

Terabyte It Solutions provides a help desk service to all of our clients so their users can call us directly with any tech issue.

We offer help desk services and help desk support as part of our managed IT services programs. Our troubleshooting service caters for any type of IT issue.

We work with companies of all sizes, offering both on-site and virtual help desk support designed to suit your needs.

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Help Desk Services For All Clients

Help Desk Services should never be limited to a certain amount of hours. Our Managed and Co-Managed clients receive unlimited remote and on-site assistance at a fixed rate. IT issues cannot be predicted, so why limit your team to a certain number of hours each month for support?

Fast, Friendly help desk support
Skilled help desk professionals
Expertise in a wide range of applications and technologies
Dedicated Support number for your business
Email support available

Network Monitoring

Server Maintenance

Software Maintenance

Help Desk Support is Perfect For Organisations With Internal IT Resources

Do you have your own internal IT resources? Our Help Desk also serves as an extension to your in-house IT team. Free your internal IT department to tackle more important and pressing IT issues, while Terabyte's Help Desk tackles all your end-user help desk needs.

Our easy-to-use tracking system allows you to quickly and conveniently determine how often your help desk is being contacted, so you can track down any potential problems. Your internal IT team won’t spend their valuable time resetting passwords or other low-level issues, and can instead work on moving your company into the future.

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